My screen won't light up....

[Brit_Lands]

Earlier my phone's call, menu, back, and end call button wouldn't work.

Then hours later my screen went black and wouldn't light up.

I took the battery out countless times. Took the memory card out. Put it on the charger.

I know that it's on because I've still received messages, however it won't unlock or anything or light up for me to see the screen.

Help?

[vzw_customer_support]

Hey Brit_Lands!

I am so sorry to hear about your phone problems! I know that one this device the screen is pretty important. I would like to know if you were still having issues. If so, please let us know!

Thanks!
MichelleG_VZW

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