I bought a new bb 9530 off the internet. it is unlocked and is not branded to verizon but said it could work with verizon. I put my droid SIM card in but it wont let me call the *228 number to activate the phone. It says Emergency Calls only. If anyone could help me i would appreciate it.
I think it needs to be a Verizon branded version. Also was the SIM card you used a 4G LTE SIM card or a Vodafone SIM card used for overseas use?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hi nwarner42,
I'm sure you're eager to activate your new device! SIM cards in the Storm are used for International usage only. I would recommend removing the SIM from the phone. Where did you get the device from? It needs to be a CDMA version and be loaded into our device data base to be activated. After removing the SIM, try and dial *228 and pick option 1 again. Let us know the results and the origin of the phone so we can better assist!
Thank you so much!
Katie H
VZW Support
Follow us on Twitter @VZWSupport
Katie H
VZW Support
Follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
