New Every Two & Early Upgrade discontinued?

Phone Arena . com reports that both the New Every Two and Early Upgrade programs will by discontinued after Jan 16th. As I read the article, current customers will receive a letter after their next upgrade (if after Jan 16th) stating that they just used their last Annual Upgrade or NE2. :smileysad: What do you think?

Accepted answers

SuzyQ

SoccerRef wrote:
SuzyQ,
Are you saying that just the primary line is affected by this new policy? Yes All lines will be able to upgrade at discounted pricing (NE2)? These are not the same thing....see below

This has been a common misunderstanding - the "NE2 discount" and "discounted pricing" are not the same - the NE2 was an ADDITIONAL credit (used to be $100, dropped to $30/$50, and now is being eliminated altogether) over and above the discounted price for a two year renewal. It was ONLY available on the primary line - all lines can upgrade at discounted pricing, ONLY the primary got the additional NE2. Somehow, NE2 got misconstrued to mean the 2-yr renewal discount price, hence the confusion that is probably going to ensue unnecessarily.

The annual upgrade was only available to the primary line as well, and not very widely publicized so a lot of people were not even aware it was an option.

The one and two year discounted pricing will remain, as I read it.

All comments

SuzyQ

The discounted one year and two year pricing will remain, early upgrades will be available at 10 months (one year contracts) and 20 months (2 year contracts) All lines will have the same upgrade options now with no added perks (NE2, annual upgrade) for the primary line.

You will still be able to upgrade with discounted pricing, but there are fewer options.

SoccerRef

SuzyQ,

Are you saying that just the primary line is affected by this new policy? All lines will be able to upgrade at discounted pricing (NE2)?

rcschnoor

Yes, the primary line on a Family Plan was the only line eligible to get a NE2 credit.

A NE2 credit was different than the discounted pricing already available to all lines eligible to be upgraded. In addition to the discounted pricing, a NE2 discount was a $30 or $50 credit towards the price of a new phone with a 2yr contract.

SuzyQ

SoccerRef wrote:
SuzyQ,
Are you saying that just the primary line is affected by this new policy? Yes All lines will be able to upgrade at discounted pricing (NE2)? These are not the same thing....see below

The annual upgrade was only available to the primary line as well, and not very widely publicized so a lot of people were not even aware it was an option.

The one and two year discounted pricing will remain, as I read it.

SoccerRef

Well this is not as bag a deal as I was 1st led to believe. Primary lines just need to wait the full 20 months (or 10 months for 1 yr contracts) like all other mortals and no $ rebate for primary line either. I can live with that. Thanks for the clarifiction.