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Not receiving email or notifications since I switched phones

I recently changed from my Blackberry Tour to my old Curve when my Tour self destructed. SInce activating my Curve, I haven't been receiving email or any facebook notifications. I reinstalled facebook, registered my blackberry and did the service book thing which I thought would fix the problem. It didn't, is there anything else I can do? When I go into "email setup" I get an error that says "your device had a problem connecting to this applications server." Can anyone help steer me in the right direction?? Thanks

Comments

XtremeBerry

If you go to the Setup folder and click on email settings what does it say? Does it ask you to retype your passwords or does it even show your email accounts.

Kariann114

it doesnt show anything. when i go to the settings i get that "cant connect to this applications server" error. Whatever that means....

XtremeBerry

Try doing a battery pull and then go into the settings menu again.

Kariann114

did it...same thing

josan904

My tour, just today is doing the same thing. Upgraded software last week, today not working.

jnestell

Your new phone may not have activated completely. You may want to try to register the phone again by dialing *228 and option 1. Also what connection do you show on your phone? Is it 1EXV or 1exv or 1x? If it is not the first one then you do not have a data connection on your phone which would not allow the emails to come through and apps would fail.

SydneyK

A phone call to Verizon customer service will solve this problem. Call from another line though so they can reset your device.

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