I've had two POP3 email accounts set up on the Blackberry Curve since purchasing it early in the year. As of about 2 days ago, the messages stopped coming in. I can confirm that the email account is still working because they are still downloading to Outlook on my PC. I've made no changes the BB in the last couple of days and am baffled why both accounts would suddenly stop working. Any help would be greatly appreciated!
This happens its no biggie. Sometimes blackberry wants you to verify your accounts again. Go to menu>email settings and make sure it says your accounts do not need verified. If they dont go to help> send service books. This should fix ya up.
Thank you for the quick response. I looked around in the email settings and didn't find the option for no verification. I did find the "send service books" option and clicked that. It's been almost an hour and still no dice. I did notice in the email server type setting is set as IMAP4 rather than what I expected it to be as POP3. Again, unless something has changed recently in regards to how BB's process these emails, I really have no idea why it's not working any more.
I decided to perform a test by creating a brand new email account on the same email server and domain as the other two inactive accounts. I added it to my BB and it works like a charm. The other two still don't. I suppose I'll try deleting the inactive accounts and re-adding them to my BB as I tried earlier this morning. Here's hoping for a different result!
LarryF wrote:I decided to perform a test by creating a brand new email account on the same email server and domain as the other two inactive accounts. I added it to my BB and it works like a charm. The other two still don't. I suppose I'll try deleting the inactive accounts and re-adding them to my BB as I tried earlier this morning. Here's hoping for a different result!
B4 you do that. My wife has a curve and she has had similar problems. She called Verizon technical support and they gave her this web address to go to to fix this situation.
https://bis.na.blackberry.com/html?brand=vzw&locale=en
As said before... every so often the accounts need to be validated. And with the storm i can do it right on my phone, but for the curve the tech support said that if you go through this website (a blackberry & verizon sponsored site) that it should fix your problems.
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