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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have a BB Curve 8330 and I am new to the Smart Phone era so please be patient with me.
I have used this forum to ind out a lot that I could not have with out going to the Verizon Store for help. Thanks to everyone for helping us!
I used https://bis.na.blackberry.com/html?brand=vzw to set up my personal e-mail address and all seem to be ok. The first thing that looked odd to me was I created a new e-mail on my domain, jfwii@******.net , please note the lower case ii. When I set this up at https://bis.na.blackberry.com/html?brand=vzw I notices that it created jfw11@*******.net, not jfwii. I am sure I typed something wrong but that is not the case, I changed it back to jfwii@******.net.
Everything worked fine until I sent a test message to my phone e-mail. I received the e-mail on my phone but I also get an auto reply that jfw11@******.net does not exist.
I loged into https://bis.na.blackberry.com/html?brand=vzw and checked everything and it looks fine, jfwii on everything.
How do I fix this? Do I need to delete the email account and start over?
Thanks for your help and please let me know if you need more information!
Solved! Go to Correct Answer
Go to: www.blackberry.com/go/vzw. Log in as an existing user with userid/password. Find the email accounts that you don't want & then trash them. You can have up to 11 email accounts coming to your device which equal 10 (pop3, imap, etc.) and one vzw.blackberry.net account.
If you already have a username and password but have forgotten it, call into technical support for further assistance.
I ended up having to call verizon. I found out the lady in the store that set up my email account for me, didn't bother to tell me about the website where I could make changes, or even tell me what my user ID and password was. But all is straightened out now.
Thanks for all the help.