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Problems with Blackberry Curve GPS
jack0451
Member

I am having problems with the GPS feature on my Blackberry Curve. Whenever I start the GPS function on Maps, all it shows is "searching for satellites. Everything is set correctly and it still doesn't do anything. I do a battery pull, then it works fine for a little bit and after awhile, it crashes again.

 

I shouldn't have to do a battery pull every time I need to use this feature. Anyone have any tips on how to correct this?

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Re: Problems with Blackberry Curve GPS
KinquanaH_VZW
Verizon Employee

When having issues with the Vz Navigator on your Blackberry, you may need to check the application settings. Listed below are steps to ensure  your settings are correct. 

 

Device Software Version 5.x

  1. From the Home screen, press the Menu button.

  2. Select Options.

  3. Select Advanced Options.

  4. Select GPS.

  5. Select the current setting in the GPS Data Source field.

  6. Select Device GPS.

  7. Select the current setting in the GPS Services field.

  8. Select one of the following settings:
    Location On
    GPS enabled
    E911 Only
    GPS disabled
  9. Select the current setting in the Location Aiding field.

  10. Select one of the following settings:
    • Enabled
    • Disabled
    • Disabled While Roaming
  11. Press the Menu button then select Save.

 

  Additionally, you may want to update the vz navigator application on your device. I have listed steps below. 

 

  1. From the VZ Navigator home screen, press the Menu button.
    Note If presented with the Update screen, proceed to step 5.

  2. Select Preferences

  3. Select Advanced.

  4. Select Check for Updates.

  5. Select Accept.

  6. Select Click Here to Download VZ Navigator.

  7. Ensure Set Application Permissions is checked then select Download.

  8. Ensure all permissions are set to Allow, press the Menu button then select Save.

  9. If presented, select Yes / Replace.

  10. If presented, select OK.

  11. If presented, select Reboot Now / Reboot Later.
    The installed application cannot be accessed until the device has rebooted.

Lastly, updating your phone to the network is also recommended once a month. This is called a PRL update and I have listed the steps below:


To update the PRL:
  1. Power on the phone within the Verizon wireless coverage area.  
  2. Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes).
  3. When prompted, press 2 for the option to update the PRL.
  4. Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL.
  5. Press End to terminate the call.
  6. Power cycle the phone to complete the update.
KinquanaH_VZw
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    Re: Problems with Blackberry Curve GPS
    jack0451
    Member

    I've tried all that & it still doesn't work. This is the second phone from Verizon that I have that does this.

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