I was recently issued another Blackberry Tour because they couldn't fix my old one. I have a couple of personal ringtones downloaded that I transferred to the new unit. Now when I make a phone call or complete one, or even when I receive an e-mail alert, one particular ringtone starts playing and it can't be cut off. I can't figure out how to stop that feature. I never had this happen on my old BB. Does anyone know how to fix this? I've tried under options, ringtones, etc., and I just don't see anything that would help me.
