SLOW SLOW SLOW!!!!!

[Leslie01]

I have had my BB storm for a little over a month now and it still seems super slow. It has to "think" a lot and it sometimes freezes up, and when I try to turn it from side view to straight up view it takes forever..Or seems to anyway. Are they all like that or did I get a lemon?

[XtremeBerry]

Lol...excuse me . Are you running the .148 OS?

[Leslie01]

Yes.....it is driving me crazy!!!

[Leslie01]

PLEASE HELP ME....tell me there is an answer...

[XtremeBerry]

Leslie, take your battery cover off your phone and then just pull the battery out. Wait 30 secs and then put it back in let the phone boot up and then report back how its doing.

[MrSpock2002]

A battery pull is a MUST for ANY BlackBerry at least once every other day.  Or use a program like QuickPull.  But nothing beats a hard reset.

[LOWFLYER]

Leslie, sorry you're Storm is driving you crazy, they have a tendancy to do that if not maintained properly.  Follow these simple steps:

To keep your BB running smooth, simple maintenance practices are necessary to get the best BB experience. Think of your BB as a computer that after a while gets bogged down if too many programs are running or memory is running low. This is tailored to Storm users, but general navigation and benefit should be relative to all BBs. Here's how.

1. During general use CLOSE using the BB menu button (spotted button) out of everything you do from programs to desktop menu icons, do not escape with the 180 back arrow or red button. Why? Because open programs or applications take up valuable resources/memory and in some cases cause extra battery drainage; think Weatherbug or BerryWeather. How do I know if everything is closed? From your home screen hold down your BB menu button until a row of icons comes up, all you should have is: Home, BB IM, Message Envelope, Call Icon, and Browser Icon.

2. On a DAILY basis, soft reset your device with a free application such as "Quickpull" or pull your battery out to bring your phone back to its peak operating efficiency. This is like restarting your computer and will also solve many issues or errors you might run into while using this device. So if something is not working, you've got no sound, the phone is very sluggish, whatever the case may be, a soft reset on your handheld will a lot of times be just the cure you're looking for. "Quickpull" will allow you to schedule resets which I like to do in the a.m. before I wake up for a fresh phone.

3. On a weekly basis, clean your memory by going to Options>Security Options>Memory Cleaning>BB menu button>clean now. You can set memory cleaning to automatically clean at a certain threshold if you're so inclined. Also, from the home screen in landscape mode hit BB menu button>bring up your keyboard>type "/"/ >BB menu button>Clear Log>Delete.

4. On a weekly basis, clear your browser cache by opening your browser>BB menu button>Cache Operations>Clear history.

Report back and let us know how it's going.  .148 should have fixed sluggish performance but if this does not help, let us know so we can further help you trouble shoot.

Message Edited by LOWFLYER on 07-28-2009 09:55 PM

[XtremeBerry]

I will say it again, one of the mods should make a FAQ for the berrys. I will help if they want it or sticky some of these posts with long and standard answers like^^^^^^^ that solve 60% of the problems.

[LOWFLYER]

Yea after I typed that for the 4th or 5th time I just decided to finally make it a Macro to save me some time in the future since it gets asked here so much.  I would gladly help with a BB FAQ thread as well.

Message Edited by LOWFLYER on 07-30-2009 03:50 AM