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Sending emails

swimmer2009

Up to this point, I have been able to send emails with no problem. However, recently, I have been unable to send emails because it says that the user accounts are in invalid mode. To my knowledge I haven't changed anything to my email settings. Is there anyone that can help me solve this issue? Thanks.

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StreetDocRN

Hi,

You did not say which model Blackberry you are having a problem, but I will see if I can assist. Is the email account a yahoo or hotmail account? If it is, you probably need to revalidate your email address. More information on that can be found at Blackberry's web site at http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13137 and explains what to do. If that is not your situation, then I suggest deleting the email account in question from your device, rebooting by pulling the battery and then setting the email account back up. Hope one of these things helps get you going.

Doc

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