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Services not working all the time
mbball11
Newbie

For the past week I have had issues with the telephone part of my phone not working all the time, as well as, the SMS part of my phone not working all the time.

 

I can call my cell from my house phone with my cell on and in my hand and it won't ring - goes straight to voice mail.  5 minutes later, I can try again and it works fine.  Very willy-nilly.

 

I can send a text message and it comes back with a  "Mobile equipment status failed" but send the message anyway.  I can get a message on the phone and it tells me that the message was received 6 minutes earlier but I just got it (received from both Verizon and non-Verizon senders).

 

I've rebooted several times.  And did the *228 option 2. 

 

Any ideas?  My husband has the exact same phone, and he has had no problems.

 

 

Thanks in advance.

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Re: Services not working all the time
mbball11
Newbie

I also forgot to mention that I can call my voice mail, and have the call fail.

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Re: Services not working all the time
Not applicable

Thanks for posting.  I can certainly understand the frustration you have with the phone working inconsistently like this.  Please PM your mobile number and I can review your account to get this resolved for you.  Thank you.

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