An Accepted Solution is available for this post. Jump to solution.

Sim Card Issue

lapierre11
Newbie
‎02-11-2011 06:18 PM

My friend gave me her touch screen blackberry storm and when i put in my sim card it says enter a MEP code and i click no it says something like sim card not found or sim card invalid

 

[added subject line for clarity]

Labels (1)
Labels
0 Likes
Reply
1 Solution
An Accepted Solution is available for this post. Jump to solution.
StreetDocRN
Champion - Level 1
In response to lapierre11
‎02-11-2011 07:43 PM

Hey,

Welcome to the forums.  First, you do not need the Sim Card on any of the Verizon Smartphones.  They are not used except for overseas.  In order to use the device, you will need to call customer service from a different phone and tell them you would like to activate the Storm.  They should be able to help you.

Doc

View solution in original post

0 Likes
Reply
6 Replies
An Accepted Solution is available for this post. Jump to solution.
lapierre11
Newbie
‎02-11-2011 06:31 PM

i got 9 VEIWS with NO replys can someone HELP ME

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
lapierre11
Newbie
In response to lapierre11
‎02-11-2011 06:34 PM

can someone solve my problem

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
StreetDocRN
Champion - Level 1
In response to lapierre11
‎02-11-2011 07:43 PM

Hey,

Welcome to the forums.  First, you do not need the Sim Card on any of the Verizon Smartphones.  They are not used except for overseas.  In order to use the device, you will need to call customer service from a different phone and tell them you would like to activate the Storm.  They should be able to help you.

Doc

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
KinquanaH_VZW
VZ Employee Emeritus
In response to lapierre11
‎02-11-2011 08:47 PM

Thanks for the information StreetDocRN. That's correct, if your activating your phone on a Verizon Wireless line you can contact customer service from a land line at 1-800-922-0204 to receive assistance with activating your device. Also, your SIM card is only used when you travel internationally. You can also, activate your device via your online account though "My Verizon" or by dialing *228, send and choosing option #1 from the handset. 

 

KinquanaH_VZW

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
RoyB_VZW
Specialist - Level 1
‎02-11-2011 08:50 PM

Thanks StreetDOC! You are absolutely correct.

 

Unless this device is a BlackBerry Bold with a Verizon Wireless logo on the device, it is not compatible with our network. The Bold is the only BlackBerry that uses GSM (Global Systems for Mobile) technology to be used overseas. Other than that, the phone would not have a SIM Card. 

 

Thanks, 

 

Roy_B

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
StreetDocRN
Champion - Level 1
In response to RoyB_VZW
‎02-11-2011 09:33 PM
RoyB_VZW wrote:

Thanks StreetDOC! You are absolutely correct.

 

Unless this device is a BlackBerry Bold with a Verizon Wireless logo on the device, it is not compatible with our network. The Bold is the only BlackBerry that uses GSM (Global Systems for Mobile) technology to be used overseas. Other than that, the phone would not have a SIM Card. 

 

Thanks, 

 

Roy_B

Hi,

Actually, there are several other Verizon branded Blackberry devices that are global ready.  The Tour, Storm1 and Storm2, and the Bold you mentioned.  All of those devices come with a global ready Sim card. 

Doc

0 Likes
Reply