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Skype application problems

Hi,

I am having problems with Skype on my BBCurve 8330. I am running v4.5.0.175 blackberry os and my skype version is 1.3.0.12

For the first time when I use skype to make a call to a landline or to a skype online contact, the application runs successfully, dials the number and I am able to speak the person on the other end. Once I disconnect the call, I go back to the skype application. It remains stuck say connecting and it does not connect again, which means it is not signing into the skype servers. Evening when I try to sign out, the app is stuck saying signing out. The only way around for me to make a call the second time is to pull out my battery and again reboot the bb.

This is really annoying. Has anyone faced this issue on their curve? This is happening only with the latest update of skype. The initial version of skype, when it just launched on verizon, worked fine, but the latest update is causing this issue.

Could anyone help me with this either by helping me to revert back to the old version of skype or solving it on the current version.

Thanks,

Ronald

Comments

GDB

I am having a very similar problem! The old version of Skype Mobile on the BB 8330 worked great. With the latest version, I cannot connect at all - get the Skype circling logo of death and the app says "connecting". When I try to close or sign out, the application hangs with the "Signing Out" message. The only way to get rid of it is to remove the battery and reboot. (I can get to other applications by hitting the "stop" button - but when I try to get back into Skype, the "Signing out" message is still there).

I have deleted and reinstalled the application several times. The same thing keeps happening over and over.

Anyone have a solution? I've searched everywhere and can find nothing.... Thank you!

Android10

First try doing a soft reset on the device.

Soft Reset

Power the device off, then remove and replace the battery.

Then power the device back on and dial *228 send and option 1 on the device.

Then make sure you have the most updated operating system on your device.

Copy and paste the link below into your browser's address bar.

http://na.blackberry.com/eng/services/server/5/

After the update, un-install Skype and then re-install the application.

anukfdo

Tried this several times and still no luck. When I login to skype it just stays in the signing in screen and does NOT sign in completely. It also does NOT sign out or close. I have to reset the blackberry to get out of the skype software.

I have a blackberry 8530 running the latest software v5.0.0.973(bundle 1596, platform 4.2.0.422).

Looks like the problem happened after I upgraded to the latest skype software version. Is there any place I can get the older versions?

anukfdo

I Just uninstalled skype and reinstalled and its working now.

GDB

Didn't work. In fact - it's worse. I followed the directions, and - after all - "deleted" Skype. It's still hanging. I have restarted several times and no luck - going into the app, I have the "signing out" message and nothing else works (except for the 'off' button which takes me back to the main bberry screen.

There must be some way of fixing this.....

diager

Mine hasn't been working for the last 4 months. Multiple, multiple deletes and reinstallations have not worked at all. Neither what was posted above in the thread. Who is going to step up Verizon's technicians or Skype? There is obviously a bug that has to be solved.

amhess

I was having this issue on my BlackBerry Bold. It was intermittent at first, and then I couldn't use Skype at all. I uninstalled Google Voice, which was the most recent app that I installed (but never used). Apparently there was some sort of conflict even though they were not running at the same time. As soon as I uninstalled Google Voice, Skype worked perfectly again.

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