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Switching devices

nocolorsanymore
Newbie
‎07-14-2009 11:26 AM

I have the curve now and am having issues with it and would rather just change devices was wondering if I buy the storm out right from someone else, would verizon activate it for me? It seems stupid but I figured I'd ask.

 

Also, since it's the storm I've heard that there were issues with it and if there are any that I should know about that would hinder my buying it before I do...

 

Any help at all would be great! Thanks!! 

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nmchileman
Master - Level 3
‎07-14-2009 02:01 PM
Yes, of course Verizon will activate it for you. You'll keep the same plan and everything. You'll need to call and give them the ESN number to activate.
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nmchileman
Master - Level 3
‎07-14-2009 02:46 PM
There's nothing wrong about telling people to call CS directly for ESN changes. The OTA method is unreliable as far as I'm concerned. On my business account I sometimes do 5-10 ESN changes a week and I'd say the OTA method works less than half the time. So I'd rather not waste my time listening to that terrible OTA music and just have a rep do it for me. Besides, that's what they're getting paid for. Furthermore, changing it via MyVerizon is even less reliable. I'd rather just speak to a real, breathing person to make absolutely sure it's going to work. And I'm sure many people feel the same way.
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