Track ball Issue

prazhim29669
Newbie

I have a Blackberry 8530.  When i get the arrow or hand to choose or open a link and press the trackball nothing happens.  Has anyone else experienced this and any suggestions on correcting this issue?

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kurtcostanzo
Newbie

I actually havent heard of that yet but it doesnt surprise me.  What I suggest you do is take it into a Verizon store if you're still within your one year purchase period.  Tech support should either be able to fix it or get you a replacement device.  Hope this helps.

 

Thanks,

Kurt

www.cellstoreonline.com

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SydneyK
Master - Level 3

When my trackball stopped working, I brought it to a Verizon store and someone put a new one in it in 5 minutes. But since you have a trackpad, I don't think it's as simple as popping it out and replacing it. If you're within your first year of ownership, take it back to a store for warranty replacement of the phone.

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