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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Unable to log into Blackberry Internet Service
Janveer
Newbie

I have a Username/Password, however it does not sign me into the Blackberry Internet Service.

Anyway I can retrieve these?

Thanks.

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Re: Unable to log into Blackberry Internet Service
vzw_customer_support
Customer Support

Janveer,

Thank you for reaching out to us. We want to make sure that you are able to access the services on your device. With Blackberry sign in it can at times be tricky. Did you recently switch to this device and have another blackberry previously? Also are you sure that the username and password you have is correct, or is at the last known set of info you have? It may be best to reach out to us at 800-922-0204 in order to look up your blackberry ID info and reset if neccessary. If not you are also able to reset info on blackberry.com. Let us know what route or other questions you may have and we would be happy to assist.

Thank you,

Tony_VZW
Please follow us on twitter @VZWSupport

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