Dear Verizon Wireless,
As a long time customer (about 10 years), I am disappointed in the direction you're taking with BlackBerry devices. I understand if you don't want to offer the Classic and Passport the same day they are released due to exclusive rights, etc, but maybe within a month or two. Instead, not only it is taking longer but you have also abandoned other models.
Please realize there is an important customer base that relies on BlackBerry for actual business and life... these are perfect devices for work, communication, security, privacy, and multi-tasking. No other platform matches the capabilities. And for you to ignore this customer base makes you look out of touch and irresponsible.
Please hear us out and concentrate a small portion of your effort to provide these devices in your roster full of useless iOS and Android toys.
Thank you,
Customer