Wife 9330 shuts off constantly

[agkellum]

   Bought the Blackberry 9330 almost 2 years ago for my wife along with my Droid. No problems until recently when the phone constantly shuts off. During a call, texting or online. Any one else having this problem.

[vzw_customer_support]

Hi agkellum,

I apologize for the delayed response because I realize the importance of having an operable device! I am hopeful you issues have been addressed since the original date of your post. If not, I can happily assist you. Have you attempted to remove and reinsert the battery to ensure it us secure? Is the device receiving a charge? Has the phone been exposed to any physical or water damage? I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW


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