Not all pictures show up in my folder. Everytime I take a video when I try to play it, it says unrecognized format.
Hello goodtymecharley! I can certainly help you today! My apologies for the trouble you're experiencing! What size SD Card do you have please? Did you use this in a previous phone before the Blackberry? You may want to backup your pictures first and then reformat the SD Card. For instructions click here: http://vz.to/186ahmj Please keep us posted! Thanks so much! KristieQ_VZW Follow us on Twitter @VZW Support
