what the heck WFG?

aarons1584
Newbie
ok i got a blackberry tour last week. already had to have it exchanged due to the track ball and battery issues, this phone is having same issues!!  I am holding for a manager now and being told I cant return the phone, and just go back to my old phone and be done with this, I am told I will not be able to upgrade again until 2011,because i upgraded now to two faulty phones, wth!! I just want my upgrade date back and to return this junk phone! help!!
Labels (1)
0 Likes
Reply
1 Reply
LOWFLYER
Contributor - Level 2

aarons1584 wrote:
ok i got a blackberry tour last week. already had to have it exchanged due to the track ball and battery issues, this phone is having same issues!!  I am holding for a manager now and being told I cant return the phone, and just go back to my old phone and be done with this, I am told I will not be able to upgrade again until 2011,because i upgraded now to two faulty phones, wth!! I just want my upgrade date back and to return this junk phone! help!!

Really sorry you're having issues with your Tour.  One of the members here (can't remember which one) has a fix action for track balls that don't work properly out of the box just wait for them to reply.  As far as your battery issues, what is the problem?  Can you be more specific?  How long does it last?  What apps do you have on your phone?  The Tour is a very good handset and I think if we can work these two issues for you,  you'll really like it.  Don't waste your upgrade, let try and fix it first.  Please answer the questions and report back.

0 Likes
Reply