Blackberry email access

[GPinSF]

I've been trying for months to get into my Verizon/Blackberry email, the *****@vzw.blackberry.net account.  Can't get in so the Apps won't work.  Verizon hasn't been helpful in resetting this password.  I went into a store and they wanted to offer me an early upgrade - for only $20 and no discount off the new phone, I could get rid of the NON-Wi-Fi Blackberry Storm.  That's not the kind of help I expect from a company I've been with for years and pay a lot of money to every month.   Does anyone have any suggestions as to how I can get the vzw.blackberry.net email account reset?  Thanks. 

[StreetDocRN · Accepted solution]

Hi,

If you forgot your password to access the Blackberry email setup, you can request the password be sent to you.  All you have to do is to go to https://bis.na.blackberry.com/html?brand=vzw&locale=en and follow the prompts for forgotten password.  Hope this helps,

Doc