It is important to us that you are able to email and keep a record of all your text messages, momcat2. Let’s go over a few details to make sure you we get things heading in the right direction.
Just for clarification, are you using the message that was pre installed on the phone or our Verizon Messages? Please provide a few additional details and we will be ready to continue helping.
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I appreciate the additional information provided momcat2. Although the entire text message thread can not be emailed, you do have the option to sign in into your Verizon Messages account online and print the messages. To sign into your My Verizon Messages account online click, http://vz.to/2m9nZwc Once you are signed into your account, select the conversation to print. Click the three vertical dots in the upper right-hand corner. Select Print Conversation and print.
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