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I bring my own device from metro switch a total of 4 lines 3 of them were trade in wich I'm getting credit for them but not for the (1) I keep my phone nor a gift card either
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Hey, Aliliana92. We definitely want to make sure that you receive any promotions you qualified for. To clarify, you were expecting a trade-in and gift card rebate for the 4th line as well, is that correct? When did you bring your own devices?
~Izzy
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Yes, switch on Dec 23 2023
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Thank you for the additional details Aliliana92. We want to ensure that you are receiving all of your eligible promotional offers. Please be on the lookout for a Private Message from us so that we can access your account specific details.
-Andi
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Yes we switched on Dec 2023 I'm getting credit for the 3 trade in devices but for the 4th line that i keep my phone im not getting credit or gift card for BYOD deal

