Switched from AT&T to Verizon 12/21/23 and signed a digital guide at store with plan layout which had marked $200 switcher gift card and the agent told me as well. Made them give me a copy since I signed it. Waited 2 months and called the store and they said call Verizon which I did and a rude person said the store had to give the certificate. Glad I have written proof not that I will get what was promised.
We are sorry to read that you've been having issues with your promotion, and we wouldn't want you missing out on this deal. Did you receive a promotional code to redeem your certificate? If so, when did you submit the rebate?
No, haven’t received code or anything other than the paper from store .i signed a copy of the digital guide outlining my order and it is marked $200 switcher gift card which agent said would come in mail in 2 months. I made him give me a copy of this agreement I signed.
