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I recently added a phone to my plan through Verizon and said I would get a $200 gift card. Haven’t seen it or been able to redeem it, please help
Solved! Go to Correct Answer
Resolution Update: By partnering with our support, we were able to confirm the details of the promotion and why it didn’t apply to the account. Anyone else who might run into this issue, there’s a few reasons a promotion or rebate might not apply. These can include not meeting the requirements for the offer. An error with the promotion system or not submitting for a rebate in the right timeframe.
A great reference for our mobile rebates and promotions can be found here: https://www.verizon.com/support/device-rebate-faqs/
If you need help with this issue or something else, feel free to reach out to us for support.
-John
Hi JesusGardea, we are here to help! Please respond to the private message we're going to send you for further assistance.
-Red
Resolution Update: By partnering with our support, we were able to confirm the details of the promotion and why it didn’t apply to the account. Anyone else who might run into this issue, there’s a few reasons a promotion or rebate might not apply. These can include not meeting the requirements for the offer. An error with the promotion system or not submitting for a rebate in the right timeframe.
A great reference for our mobile rebates and promotions can be found here: https://www.verizon.com/support/device-rebate-faqs/
If you need help with this issue or something else, feel free to reach out to us for support.
-John
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