ping times to 220.127.116.11 averaging over 1000ms frequently. This morning the verizon wireless page hadn't loaded after 5 minutes even with a 3 bar signal. Have done all 3 levels of resets. Upgraded to 2.28.02 this am and speed is ok now, but I'm convinced it is only a matter of time before this problem comes back. I'm extremely unhappy with the performance level of this device.
Try running a more generic test for us to compare against. I'd suggest going out to http://speedtest.net and taking your average of 3-5 tests. Report your ping, download and upload results so we can have a good apples to apples comparison.
Generally speaking 1000ms pings are pretty bad, even for 3G. Resets and firmwareupdates do normally resolve performance problems unless there is a larger problem. The next step would be to conduct a site survey and compare your results with other locations. We should be able to tell from a Site Survey if your device or the local towers are responsible for your speeds.
Post any site survey results if you like. We should be able to get a better picture of your enviornment with more data.