Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Fivespot works great on my Vista run laptop but on our Acer Aspire One using XP it keeps getting stuck on Acquiring Network Address. The Acer uses the Atheros AR5007EG wireless network adapter. We've usually had no trouble connecting in the different RV parks we've stayed in over the years but this new fivespot just will not connect.
Any ideas and help would be appreciated.
I have provided some steps below that may be helpful.
Step 1 – Try completing a soft reset on the device. I have provided the instructions in a article below:
Power off the device and remove the battery.
http://support.vzw.com/clc/devices/knowledge_base.html?id=36417
Step 2 – Reset/Reboot the Five Spot device. I have provided the instructions in a article below:
http://support.vzw.com/clc/devices/knowledge_base.html?id=36433
Step 3 – Try resetting the Wifi adapter and restarting the computer.
Step 4 – Check the signal strength and relocate the device (something in the immediate location may be interfering with the device). I have provided the instruction in an article below on determining the signal strength of the device.
http://support.vzw.com/clc/devices/knowledge_base.html?id=36418
Please note: the Five Spot does not support wireless N.
Had same problem, Verizon fix is waste of time, problem is with wireless adapter, not the fivespot. I had same Atheros AR5007EG wireless adapter, went to their website and downloaded new driver, now works just fine.