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Bandwidth Usage excessive????? HELP
Helmar
Enthusiast - Level 3
‎02-09-2011 05:48 PM

Looking for someone that might know the answer to this.

 

Here is the run down.....

Hughesnet Satellite (have now) only 475MB per month.

Verizon Mifi 2200, have the 1 GB per month.

 

All Updates are turned off.

We live remote so no other users.

Averarge usage for us, is right at 475MB per month.

 

So,

In Six days of "average" usage the VZAccess shows 435.335

I have to Assume that this is just under a Half of a gig, 500.000 right?

 

I am Also on a Static page, no updating and such and while all auto updates and such are off, (Even Mail is not automatic, have to press Get Mail) but yet I see in the VZAccess and in Status, its Pinging or Sampling using up bandwidth.

 

Anyone know why it would be using Way more bandwidth than I think it should.

I mean, Megs are Megs and Gigs are Gigs so its hard to understand why the Mifi is sucking up or Seems to be sucking up way more bandwidth than the Hughesnet below average satellite service..

Helmar

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Re: Bandwidth Usage excessive????? HELP
Helmar
Enthusiast - Level 3
‎02-10-2011 04:55 PM

Well, I may have answered my own question here.

 

Lets see how long this gets to stay on the forum here before it gets cut. Might be interesting. Never the less, I will make sure I get on every forum found and post the same thing.

 

Seems as my Sampling, Pinging and using up excessive bandwidth is called "Phantom Data"

It also appears that some attorneys have a class action suit against AT&T for this same tactic.

 

Just means the majority or everyone on 3G is getting taken advantage of, plan and simple.

 

I do understand, Packets, retries and such but come on here. Hughesnet can shoot there data out into Outer Space and back to me and still under our "average usage" just make it at only 475 MegaBytes a month. Not Gigs, Megs.

 

I think it will be hard to prove me wrong here but hey, Bring it on , Please....

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Re: Bandwidth Usage excessive????? HELP
roknroot
Enthusiast - Level 3
‎02-11-2011 02:29 PM

well it`s happening to me also I have the 5 Gig/Month MiFi 2200, and for 2 years never went over 2 to 3 GIG.. as of Dec 2010, 2 weeks = 3 GIG  3 weeks over 5 GIG    I only use it for emai no downloads what so ever turning off all auto updates and still Verizon is sucking data I dont see... What can we do ????  Verizon has an excuse for everything....  Something is going on and we are paying for it..... 

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Re: Bandwidth Usage excessive????? HELP
JohnB_VZW
Verizon Employee
‎02-11-2011 04:54 PM

We will be sending you a private message so we can access your account and better assist you. We can take a look at your account and review your data usage.

 

Thanks

 

John B

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Re: Bandwidth Usage excessive????? HELP
jupiter837
Enthusiast - Level 3
‎02-11-2011 10:29 PM

Hi, if I'm not mistaken Hughesnet does not count upload data.  Don't know if that applies to you and your usage, but I'm sure it would make some difference.

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Re: Bandwidth Usage excessive????? HELP
Helmar
Enthusiast - Level 3
‎02-15-2011 03:38 PM

 

JohnB_VZW wrote:

We will be sending you a private message so we can access your account and better assist you. We can take a look at your account and review your data usage.

 

Thanks

 

John B

 

Hi John B.

I checked my account, email and all, its all correct. Also keep checking my junk mail folder but no email from anyone from Verizon.

 

Still waiting.............

 

Helmar

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Re: Bandwidth Usage excessive????? HELP
KellyW_VZW
Specialist - Level 1
‎02-15-2011 06:26 PM

Hello Helmar,

 

The Private Message can be viewed by signing into your Verizon Wireless Community Forum account. Once you sign in, you will be able to see how many messages you have received, which the icon should be located in the upper right-hand corner after logging in.

 

I hope this helps.

 

 

KellyW@VZWSupport

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Re: Bandwidth Usage excessive????? HELP
Helmar
Enthusiast - Level 3
‎02-15-2011 07:43 PM

Hi KellyW.

 

Thought I answered this but must not have mashed the Send or Save button.

 

Anyway, Yes, I see that little mail envelope icon and to the right of it, it says, 0 new messages.

 

Helmar

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Re: Bandwidth Usage excessive????? HELP
KellyW_VZW
Specialist - Level 1
‎02-15-2011 08:41 PM

Hello,

 

I just sent you a new private message. Please review and respond when you get the chance.

 

Thanks.

 

 

KellyW@VZWSupport

 

 

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Re: Bandwidth Usage excessive????? HELP
bggoss
Enthusiast - Level 1
‎02-16-2011 11:18 AM

Im having the exact same issue.I have been fine for 2 years with the 5 gig plan, normally using about 3 gigs per month. But in December 2010 it started using more, but not over the 5 gig. Then about 10 days into the Jan-Feb billing cycle Verizon called to tell me that I was at 7 gigs of usage. This is absolutely impossibe. Im in a remote area and my pc is off most of the time and Im not a gamer nor do I watch movies on my pc.. I have actually been un-pluging the mifi and turning it off. Now on the last day of my billing cycle, Im at 9.4 gig of usage. I was thinking something was wrong with the myfi, now Im thinking it is a problem with Verizon. I do know if they cant fix this, they are losing a loyal customer.