Blue light on hotspot - internet speed

[slowcookhelen]

If the light on the top of the hotspot is blue, what does that mean?  Also, how can I find out why my internet is so slow?  It doesn't really seem to matter if the hotspot is tethered or standing alone.  It takes a long time for pages to load, etc.

[John_Getzke]

Hello,

Please confirm for us your hotspot model number.  We can lookup the light guide for you from there.

Also, take a trip out to www.speedtest.net and record your speeds for us.  That should help us all understand what you mean by "slow".