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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
If the light on the top of the hotspot is blue, what does that mean? Also, how can I find out why my internet is so slow? It doesn't really seem to matter if the hotspot is tethered or standing alone. It takes a long time for pages to load, etc.
Hello,
Please confirm for us your hotspot model number. We can lookup the light guide for you from there.
Also, take a trip out to www.speedtest.net and record your speeds for us. That should help us all understand what you mean by "slow".