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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Blue light on hotspot - internet speed
slowcookhelen
Member

If the light on the top of the hotspot is blue, what does that mean?  Also, how can I find out why my internet is so slow?  It doesn't really seem to matter if the hotspot is tethered or standing alone.  It takes a long time for pages to load, etc.

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Re: Blue light on hotspot - internet speed
John_Getzke
Leader
Leader

Hello,

Please confirm for us your hotspot model number.  We can lookup the light guide for you from there.

Also, take a trip out to www.speedtest.net and record your speeds for us.  That should help us all understand what you mean by "slow".

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