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Can't get on the internet

Have had my Samsung sch-lc11 for about a week now. It works great with my IPad and my wife and kids laptops. As a matter of fact I'm using it with the Ipad right now. Today I tried for the first time to use it with my laptop. The laptop connects to the wifi, but can't access the net. The message says, "This computer is connected to Verizon SCH-LC11 aa3f Secure but does not have access to the Internet." What have I missed? Some setting somewhere on the computer maybe? The computer is running Windows Vista 64 bit. (the computers that work are all running Windows 7). Could it have a problem with Vista? Please help!

Comments

John_Getzke

What is your IP address when you get this error message?

Does the IP address of your WinVista computer match the IP Address of your Samsung device? You might be rececieving an invalid IP which is restricting you from browsing on the internet.

Sgthusk

I'm not even sure how to find the IP addresses. I'll try to find out.
Should the IP addresses match?

John_Getzke

Sgthusk wrote:
I'm not even sure how to find the IP addresses. I'll try to find out.
Should the IP addresses match?

To look up your IP Address:

1. Press the Windows Key + R on your keyboard

2. Enter "cmd" and click the OK button

3. Type "ipconfig" in the black window and hit Enter

4. Review and record your IP Address for your Wireless Network Connection

Finding the IP Address on a WinVista and Win7 computer is the same. To find the IPAddress of your Wireless device repeat steps 1-3 on one of your computers that is successfully connected. Review and record what the "Default Gateway" is, this is what your Samsung device's IP Address is.

Here is a link with an similar but alternative way to open up IPConfig:

http://oit.ncsu.edu/resnet/vista

ClarDold

3. Type "ipconfig" in the black window and hit Enter
4. Review and record your IP Address for your Wireless Network Connection

Make note of the "Default Gateway" in ipconfig as well.

Stare and compare with the same information on one of the devices that is working.

Compare when you are working connected elsewhere verses the failing attempt on the laptop to MiFi.

If the ip address is 169.something, you have failed to get a DHCP address from the MiFi.

I think only 5 devices are allowed connection at once. You listed several.

I have some notes that apply only to WinVista:

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Try with the laptop plugged in to a power outlet.
Some "battery saver" modes don't work properly on WiFi.

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start-run cmd
ipconfig /release
ipconfig /renew

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Right click on the Wireless systray icon, status, support, Repair

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http://support.microsoft.com/kb/928233
"Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers"

Clarence

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