Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Device not being Detected - Novatel USB 760
dhaase17
Newbie

While going through the forums, I've noticed users having issues with other devices not being detected by Windows; however, has anyone experienced any issues with having Windows detect the Novatel USB 760 device?

 

I had this hooked up and working well on one laptop.  I have just received a new laptop, unfortunately...this new laptop cannot detect the modem.


Does anyone happen to have any advice, tips or tricks to troubleshoot this issue?

 

 

0 Likes
Re: Device not being Detected - Novatel USB 760
cobb2001
Newbie

I have the same problem.  Where can one find how to install a driver?  This website is poorly set up as there is appears to be no easy way to find drivers.

0 Likes
Re: Device not being Detected - Novatel USB 760
Not applicable

All of the software and drivers is stored on the USB760.  The first time you plug it into a new computer, it should automatically go through the install programs.  The only thing I can suggest is to delete any files from a previous attempt, reboot your computer, and try again.

0 Likes
Re: Device not being Detected - Novatel USB 760
dhaase17
Newbie

After some in depth google searchin' last night, I came across this site:

 

http://bink.nu/forums/p/24129/44705.aspx

 

I followed the instructions from the second to last post...it worked for me.  Seems that the automatic install by Windows just wasn't done properly.

 

 

0 Likes