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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Free Network Extenders?
ElevenX
Newbie

The service at my house is terrible - inside and outside.  I have reported it several times and the answer I get is that I should have good service.  Yet I constantly dropped calls, "no service", text messages that are not sent or received, and the data plan they forced down my throat with the Droid is completely useless.

 

Sprint is giving away their version of the network extender (called a femtocell) for free to people who have poor service (http://blogs.barrons.com/techtraderdaily/2010/09/15/sprint-giving-femtocells-to-some-customers-will-...).

 

I'm not paying $250 AND paying to upgrade my home internet connection because Verizon refuses to acknowledge the problem.  Does anyone know if Verizon follow suit or will I have to change to a provider who cares about my business?

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Re: Free Network Extenders?
BruceLang
Newbie

I'm a rural mifi 2200 verizon user with "better than dial-up speed" and would love to get a free device to better my signal.  However, (sorry to say) I would not hold my breath waiting for anything free from verizon. :smileysad:

 

So, If I'm so unhappy why didn't I return the device within 30 days?  As stated, this is MUCH better than dial-up, but it's certainly not what I would call high-speed.

 

I wish you well.

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Re: Free Network Extenders?
lookinforanswer
Contributor

If all else fails, you can call VZW and explain your situation.  If they seem uncooperative, demand a field tech or to have your early deact. fee waived. 

 

Drive to known towers in your area and see if your signal improves.  There is a field test you can run giving you detailed information on your network status.  I will post the link below.

 

http://www.wpsantennas.com/pdf/testmode/FieldTestModes.pdf

 

Also, do a hard reset/soft reset on your phone.  Power down>remove battery for five minutes, then replace and power up.  Sometimes this will set the phone back so it will function properly.

 

If these don't help, you either have a phone with a crappy antenna (which would need replacing) or the tower is having issues if the structure or lay or the land isn't the problem.

 

 

 

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