Can you identify the make/model device you're having issues with?
Verizon-791L Jetpack
Try sending a text message to your Jetpacks phone number.
A different thread mentioned that this solved the problem:
John,
It worked! Thanks for your time and energy.
Bob T-M
On Mon, May 21, 2018 at 7:01 AM John_Getzke <forums@verizonwireless.com>
rtmmtm, to view, read and clear text messages, it can be done via the device itself. Also, you can view text messages from the Admin Web Interface. Click here for more information. https://www.verizonwireless.com/support/knowledge-base-122744/
NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
rtmmtm,
Knowing the best way to manage your alerts on your device is extremely important. We appreciate you sharing the model jetpack you have. So that we can help further, can you please tell us what type of alert you're attempting to read/clear? You mentioned that you don't have any messages so knowing what you're seeing will help tremendously.
ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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