Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
I added a jetpack. I see I am being charged $7 a month for Tech Coach now and I can not cancel it in my features area. Is Tech Coach required with jetpack?
Snowmeo
Member

Is Tech Coach required with a Jetpack device??

0 Likes
1 Solution

Correct Answers
Re: I added a jetpack. I see I am being charged $7 a month for Tech Coach now and I can not cancel it in my features area. Is Tech Coach required with jetpack?
vzw_customer_support
Customer Support

Snowmeo, keeping your devices protected is important. I understand wanting to remvoe the feature. Protection features such as insurance or Tech Coach are not required for your device. If you would like to remove this feature, please call 800-922-0204 to speak with a representative.

AndreaS_VZW
Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: I added a jetpack. I see I am being charged $7 a month for Tech Coach now and I can not cancel it in my features area. Is Tech Coach required with jetpack?
vzw_customer_support
Customer Support

Snowmeo, keeping your devices protected is important. I understand wanting to remvoe the feature. Protection features such as insurance or Tech Coach are not required for your device. If you would like to remove this feature, please call 800-922-0204 to speak with a representative.

AndreaS_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: I added a jetpack. I see I am being charged $7 a month for Tech Coach now and I can not cancel it in my features area. Is Tech Coach required with jetpack?
John_Getzke
Leader
Leader

No, Tech Coach is not required for any Jetpack model.  Call VZW and have them cancel it for you.

0 Likes