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I can't access my online banking with my hotspot anymore. It worked before yesterday.
Steve7505
Member

I have a Verizon Jetpack and suddenly I can not access my online banking.  The guy at the bank says it's not allowing cookies to pass through.  Why is that?  Anyone have any suggestions?  I was able to use it yesterday.  I've double checked all my security settings in my browser and nothing has changed.

thanks,

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Re: I can't access my online banking with my hotspot anymore.  It worked before yesterday.
Not applicable

What browser are you using. There has been an issue with IE that's popped up in the last couple of days that a security risk.

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Re: I can't access my online banking with my hotspot anymore.  It worked before yesterday.
vzw_customer_support
Customer Support

Steve7505,

Thank you for reaching out to us. I am sorry to hear that you are having trouble with your jetpack recently. What model jetpack do you have currently. Also what browser are you using to access this site? Are other sites having trouble and if so what error message are you receiving. Please fill us in on this info so we can look into options to get this fixed righr away.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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