I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
nancytypes
Newbie
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Re: I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
mdram4x4
Champion - Level 1

more info is needed

what phone is it?

what operating system on the pc?

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Re: I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
nancytypes
Newbie

samsung strasosphere, Windows XP

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Re: I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
mdram4x4
Champion - Level 1

once you plug in the phone via usb select mass storage

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Re: I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
nancytypes
Newbie

okay did that

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Re: I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
mdram4x4
Champion - Level 1

does it show as a drive now?

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Re: I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
Wildman
Legend

Another thing is to make sure that you installed the usb drivers...

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Re: I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
GT58
Newbie

having the same problem.   Droid2.   Connected phone to PC with USB cable.   Used to work fine, but now the phone is not even being discovered as a device.  

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Re: I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help
Wildman
Legend

Have you verify that all drivers are loaded in the Service Manager?

Device Manager.png

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