I cannot transfer mp3 or pictures from my phone to my pc, the pc does not recognize my phone. can only do via email. Help

nancytypes
Newbie
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mdram4x4
Champion - Level 1

more info is needed

what phone is it?

what operating system on the pc?

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nancytypes
Newbie

samsung strasosphere, Windows XP

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mdram4x4
Champion - Level 1

once you plug in the phone via usb select mass storage

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nancytypes
Newbie

okay did that

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mdram4x4
Champion - Level 1

does it show as a drive now?

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Wildman
Legend

Another thing is to make sure that you installed the usb drivers...

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GT58
Newbie

having the same problem.   Droid2.   Connected phone to PC with USB cable.   Used to work fine, but now the phone is not even being discovered as a device.  

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Wildman
Legend

Have you verify that all drivers are loaded in the Service Manager?

Device Manager.png

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