Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
What is causing the problem and how can it be fixed?
Solved! Go to Correct Answer
It all depends on how you performed the disconnect. If you performed a Disconnect and Forget function then sure, you would be prompted to type in the password again. Likewise if you entered the password but chose for the connected device to not remember that password then you are in the same boat.
Double check your wireless profile settings for your personal machine and confirm that it is in fact saving the password and that you are not deleting it when you are done. It has to be one or the other otherwise the Jetpack wouldn't allow you to connect in the first place.
Oldmans,
I am sorry to hear you are having issues connecting to your jetpack. What type of device were you connecting the jetpack to? What error message did you receive when you tried to connect it the second time? Do you have the same issue when connecting the jetpack to other devices?
LindseyT_VZW
Follow us on Twitter @VZWSupport
It all depends on how you performed the disconnect. If you performed a Disconnect and Forget function then sure, you would be prompted to type in the password again. Likewise if you entered the password but chose for the connected device to not remember that password then you are in the same boat.
Double check your wireless profile settings for your personal machine and confirm that it is in fact saving the password and that you are not deleting it when you are done. It has to be one or the other otherwise the Jetpack wouldn't allow you to connect in the first place.