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Jet Pack Password Change
habumech
Member

Need to change admin password but cannot find info on how to do it

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Re: Jet Pack Password Change
John_Getzke
Leader
Leader

See the MiFi 5510L User Guide:

http://www.nvtl.com/files/4513/6218/1792/UG_MiFi_5510L_VZW__30Jan2013.pdf

Page 20 of the PDF highlights where to find the option to change the Admin password.  Follow the steps prior to that page to get to that point.

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Re: Jet Pack Password Change
John_Getzke
Leader
Leader

Post your Jetpack model number so we can provide you with the specific steps.

Normally all you need to do is sign into the Jetpacks admin page by navigating to your default gateway in a web browser (should be 192.168.1.1).  From there sign in with your current admin password and search around for the advanced options area.  The option to change the admin password (if possible) should be in that area.

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Re: Jet Pack Password Change
habumech
Member

I've done that but I can't get to the point to change the password.

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Re: Jet Pack Password Change
John_Getzke
Leader
Leader

Post your Jetpack model number so we can provide you with the specific steps.

What do you mean you cant get to that point?  Where are you getting stuck?  Give us some details so we can figure out some suggestions.

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Re: Jet Pack Password Change
habumech
Member

5501L-0403 is the device I have 

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Re: Jet Pack Password Change
John_Getzke
Leader
Leader

See the MiFi 5510L User Guide:

http://www.nvtl.com/files/4513/6218/1792/UG_MiFi_5510L_VZW__30Jan2013.pdf

Page 20 of the PDF highlights where to find the option to change the Admin password.  Follow the steps prior to that page to get to that point.

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