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Jetpack4G & Iphone 4 Usage?
XYMOX5
Member

Since last September, our montly average Jetpack usage has increased from 3.3GB to 5.6GB which directly correlated to the addition of an IPhone4.  Is there any technical reason why the addition of an IPhone4 would impact the Jetpack4G usage or is this coincidental?

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Re: Jetpack4G & Iphone 4 Usage?
vzw_customer_support
Customer Support

XYMOX5,

I understand your concern, we need to figure out what's causing the spike in data. Is the iPhone connected to the Jetpack and streaming video or music? Any other devices connected to the Jetpack? We suggest changing the password for the Jetpack so you can be sure no one else is connecting to it and using your data. In addition, you can view what's using the most data on the iPhone by going to Settings>Cellular>Scroll down to Apps.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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