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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
MiFi Global 5Spot

Can someone please help me on this one? We just bought a MiFi Global 5Spot last week. It works fine on my husbands Laptop, which is a Gateway, however, it will NOT work on mine. I have a Compaq that runs Windows Vista (about 2 years old). When we got the device home, I was able to connect 1 time and never since. I updated all drivers and have tried everything. I have read reviews of other people having a similar problem. My question is, can this be fixed, or is it just not compatible with my Laptop? If it is not compatible, we need to take it back and upgrade.


Re: MiFi Global 5Spot

Hello mindiramage.  I will send you a private message. If you are still having problems, please reply and include your mobile number, your name and a contact number. I will contact you to provide troubleshooting assistance. 


Thank you,


ChaunceyM_VZW Support