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Network Extender Issues

dziubanski
Newbie
‎07-28-2010 12:53 AM

July 27th - Red SYS light has been flashing all day, anyone else having issues? (yes did power cycle etc) ..

 

Also,

 

I've noticed during conversations, i would just get dead air for 20 seconds at a time... this happens about every 10 min while on the phone. 

 

No other internet/network activity is present, I have speeds are 2 up 25 down

 

 

 

 

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TigressSerena
Newbie
‎07-28-2010 04:17 AM

Me too!  Without my network extender I can't place calls at all, so I can't call tech support, which is frustrating.  Power cycle is a regular thing when the lights start going all red on me, I feel your pain!

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magicalstephie
Newbie
In response to TigressSerena
‎07-28-2010 02:18 PM

I just got the dead air twice today, and tried the 20 second wait and it didn't work.  Then my network extender lost signal, even though all the lights were blue.  Now I can't call the person back.  The call won't complete.  ARG.

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magicalstephie
Newbie
‎07-28-2010 01:27 PM

Does the dead air come back?  I keep having that issue but I don't think I've ever stayed on the phone for 20 seconds to see if it comes back.  I'll have to next time I guess.

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dziubanski
Newbie
In response to magicalstephie
‎07-30-2010 12:57 AM

Yes, It does come back, have to follow up with "can you hear me now???"

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SBMongoos
Enthusiast - Level 2
In response to dziubanski
‎08-13-2010 04:04 AM

Just got at NE recently.  I'll have to keep an eye on it.  I see tonight it the SYS light goes from flashing red to staying red.  The only reason this should happen is if something is going on with Verizon.  Wonder what the deal is. Clearly the cell phone cannot use the NE when this is going on.

 

Do any admins or forum monitors check these posts and leave comments?

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Ronaldb
Newbie
In response to SBMongoos
‎08-13-2010 05:15 AM

Mine lost GPS it went to red and System lite went to blinking red..

Restarted system and the same thing.  

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OldPilot
Contributor - Level 1
In response to Ronaldb
‎08-13-2010 10:06 AM

Once again, the SYS light is alternating between solid red & flashing. I talked with a Verizon rep a few minutes ago -- she told me it's nationwide ( AGAIN! ). Like many here, I rely on the Extender as I can't use my cell even for emergencies if it goes down. It seems this network is as shaky as a Rube Goldberg contraption. You'd think that for $250.00 they'd have a more reliable system, but once our ca$h is in the corporate pocket ... hasta la vista.

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thegreers17
Newbie
In response to OldPilot
‎08-13-2010 10:38 AM

We live in a town in Vermont that borders New Hampshire, and our SYS light is alternating between solid red, and flashing red.  I cannot believe they are having a nationwide problem AGAIN! 

 

Honestly, if I knew this was going to be such a problem I wouldn't have gotten service and kept it through Verizon.  The only way I can have cell service at my home is with this NE, and if it doesn't work then what's the point?  But now I'm stuck...I'm not paying cancellation fees on two lines! 

 

AAARRRGGGHHH!!!  It'd better be fixed when I get home today!

 

-Frustrated in Vermont :smileymad:

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ncmcjm06
Newbie
In response to thegreers17
‎08-13-2010 02:25 PM

Good to know that this is nationwide.  I just got my network extender and didnt undertstand why I had no service this morning!

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OldPilot
Contributor - Level 1
In response to ncmcjm06
‎08-13-2010 06:27 PM

Somewhere around 1130AM EDT ( Here in Central PA ), I got a signal again. Sometimes I think this network is put up with twigs and baling twine. So, on to the next outage....................

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