Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Network Extender and texting
TedKord
Novice
Since text messages on Verizon's network send via 1XRTT, and not EVDO, does that mean that the Network Extender will help with sending/receiving texts from within my home? Texting is just as bad inside my four walls as calling - constant drops, no signal.
0 Likes
Re: Network Extender and texting
Derizon
Member

Yes, any 1xRTT service can benefit from the more solid signal provided by the Network Extender.  We don't get the failed message sending errors we used to get at home since we put in the NE.

0 Likes
Re: Network Extender and texting
TedKord
Novice

That's funny. I figured the same, but to be sure I called VZW tech support and asked.

 

First, the rep didn't even know what the extender was. So I explained and asked again. She then put me on hold while she researched it. After about 5-7 minutes she came back on and informed me that not only would it not help with texting, but according to her research it wouldn't help with my calling either, and would be a waste of my money.

 

I also emailed tech support. They got back to me that it would not help texting as it doesn't do data.

 

Great tech support!

0 Likes
Re: Network Extender and texting
Derizon
Member

Surprised that a VZ support person would suggest that the device is not worth the money.  When Verizon has the Network Extender servers up and running (reliability is so-so on this account), the Network Extender works very well.

I have teens in the house who are doing over 4000 texts a month.  They believe that the Net Extender has reduced the number of failed message sending errors when texting from within the house.  And again, they can always tell when the net extender servers are down (happens way too frequently for my taste).

0 Likes