Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Network extender location problems

I live in Las Vegas Nevada and have to use a network extender due to poor coverage in my area.  Problem, when I use the extender, it shows my location as Seaside, California, where I have never been some 500 to 600 miles away.  I have an app for betting that requires that I be located in Nevada and not use a wifi connection.  Any way to correct the extender to show my actual location? 

Re: Network extender location problems
Customer Support

Hello delrio!

That's way off! I'm sorry! I want you to be able to use your app! Is the network extender showing a red light for the GPS? Have you tried pulling the power source to restart the device? Let us know!

Katie H
VZW Support
Follow us on Twitter @VZWSupport