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Novatell wireless modem not detected
CoastalPainter

When I plugged in my new Novatel Wireless Modem for prepaid broadband the software installed but the VZaccess manager doesn't detect the modem.

 

Any clues?

 

JP

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Re: Novatell wireless modem not detected
lookinforanswer

After the restart, if it's not showing then unplug the device and remove it from the Control Panel>Phone and Modems>Modems (tab) .  Reinsert device, open VZAccess.  If it's still not recognized, ensure lights on modem are lit and Click on "Detect Device">USB Modem>Start.

 

This should do it.

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Re: Novatell wireless modem not detected
lookinforanswer

Forgot to ask, are you using Windows XP?  If not, which OS are you using including Service Pack updates from Microsoft.

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