I started having difficulty using my Netflix Account when I switched to the verizon MIFI. The sight would periodically give me a message that my connection had slowed, and the sight would restart the download. This was happening up to four times while watching a movie online. After six weeks, I finally figured out that the MIFi was overheating because the Netflix sight had it running constantly. I resolved the problem by setting the MIFI on a cold pack wrapped in a paper towel. Its was an easy fix which has greatly improved the MIFI's performance.