I lost my MiFi device so I suspended my account to avoid being billed. I bought a used MiFi to replace the one that got lost. Now I am trying to connect my new MiFi with my account but there does not appear to be an option to manually type in the SIM card on the replacement MiFi. It either wants me to swap SIM cards between the new and old devices (which I cannot do) or make a new line, which I am uncomfortable with because I think if I start a new line I will get charged for deactivating my old device.
Hello Cbehr91
I'm very sorry to hear your having trouble changing your equipment. I would be happy to assist you with this change. Please send me a private message with your Mifi mobile number and a contact number. I look forward to hearing from you and getting this resolved.
JoeL_VZW
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