Strong signal but no internet.

[Darlin]

Hi all.

I am so hoping someone can help me or has had a similar problem with MiFi.

I have contacted tech support four times now.  Tried everything under the sun.  Even got a new MiFi box with zero luck.

My signal strength ranges from excellent to good throughout the day, but I get absolutely no connection to the internet what-so-ever. This has been going on for well over two weeks now. Happening on three separate computers. Two desktops & one laptop.

Does ANYONE have any idea & can help me? I am considering going back to my old internet provider because of this.  It's turning into a huge waste of money.

Thanks so much in advance!

[davidhoffman]

What security level are you using? WEP, WPA, or WPA2?  Have you tried to connect without any security?  Did you have the MiFi  working prior to these problems?  Or is this your first attempt at using a MiFi?

[Travis1]

can you take it and your laptop to a verizon store for hands on help?