Unable to create new connection - Error 711

[johnq]

I have an internal wireless card in a Lenovo laptop with VZ Access manager that has worked fine for months. Now, all of a sudden, when I open VZ AM there is no network showing, even when I'm at home where there is great coverage. When I try to run the Wizard in VZAM again, it detects the card, but then says "Unable to create new connection - Error 711". What is wrong?

[jpierce1979]

This may be a microsoft issue. If you  were able to go to Microsoft.com and type in error 711 it will give you the information for this error. You may need to enable the telefony on your computer.

1. Click the Start icon. Right click on My Computer and then click Manage

2. Double click services and applications and double click services.

3. Right click Telephony and then click properties.

4.on the general tab, click manual next to startup type.

5. on the general tab, click start under service status and then click ok.

This will fix an error 711

[strculious]

If you recently did a Windows Update, this MS KB article might be what you need.

http://support.microsoft.com/kb/329441

Also, another thing you can try is rebuilding the TCP / IP stack.

http://support.microsoft.com/kb/299357